About The Good Garage Scheme
The Good Garage Scheme was formed because of the need for effective self-regulation of independent workshops and MOT centres. Motorists can use the website www.goodgaragescheme.com to find a trustworthy garage in their area to service, repair or carry out an MOT.
Garages that join the scheme:
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Adhere to a strict Code of Conduct and pledge to have their customers’ best interests at heart
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Must agree what work needs doing with their customers before it is carried out
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Work to an Industry Standard Checklist
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Must supply each customer with a feedback card allowing them to give their views on service directly to the Good Garage Scheme, which operates a stringent complaints procedure
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Are subject to regular mystery shopper-style audits and face expulsion if they break the Code of Conduct
The Good Garage Scheme is administered by Forté
The Good Garage Scheme is administered by Forté and is dedicated to driving up standards in the car servicing and car repair market. Member garages use Forté products to remove contamination from engines during each service to help them work efficiently.
Forté products are specialist products only available to garage professionals and are not for retail sale.
For more information about Forté products, please visit www.forteuk.co.uk.